“Change, you know, has a subtle quality. It comes upon you quietly. It creeps, and you continue to pleasantly operate based on old and comfortable assumptions and premises until suddenly, change explodes opportunity in front of you. And you are totally unequipped to deal with it because your ways of thinking, your concepts, your techniques, are all geared to an age that is no more!” - Author Unknown
At points in our lives, we encounter things or experiences that strongly impact – and even alter the way we act, the way we think our choices and preferences. Whether we see them coming or are taken by surprise, in hindsight we realize that these “change agents” led us to a way of thinking or doing something that might have otherwise passed us by. Without them, we’d be going about our lives as is.
When it comes to commercial buildings and industrial facilities, we are surrounded by change agents that are being driven by customer needs and requirements; business issues they are faced with and must solve and specific outcomes they are looking to deliver. In addition, the pace at which technology and innovation has impacted the industry over the past several years is fueling change agents.