Healthcare Facility Management

Healthcare Workers in a Hospital or Healthcare Facility

Facility and operational managers experience a unique set of challenges when it comes to managing facility operations and the numerous systems and equipment that run their buildings. Hospitals are very complex environments that operate on a multitude of stand-alone technologies for the facility infrastructure.

It is very likely there are some that are newer with feature advanced technologies while others utilize technologies which are not widely supported anymore. In many cases, these systems and equipment function as individual silos, unable to interoperate and share usage data that when utilized properly, provide the whole picture of how operational resources are expended. A lack of interoperability between these systems can negatively impact the performance of a facility, patient satisfaction, and drive up operating costs. This complexity makes it more difficult to take advantage of the information existing control systems provide and results in poorly managed building systems, wasted resources and higher operational expenses.

Managing facility assets strategically by acquiring and maintaining reliable data and using it to identify priorities has a strategic business impact. Operating and managing today’s hospitals and healthcare facilities are being driven by performance, financial optimization, efficiency, code/regulatory requirements, safety and the patient experience. The rising cost of energy and maintenance, financial pressures to contain costs and the need to reduce risk and cyber security are contributing to how we must operate and maintain these facilities.

Healthcare facilities are equipped with a wide range of systems and devices that control HVAC, energy management, lighting, security and more. The integration and interoperability between these systems is critical in maximizing operations. The challenge of getting these diverse systems that speak many different protocols to connect and communicate with each other and to the enterprise has been an enormous barrier. That is until now.

Business Value

  • Preserve existing system investments and integrate them with new open, standards-based technologies
  • Provide access and control of all your facility operating systems
  • Combine information from different systems to support better overall facility operational performance and energy management
  • Enable you to specify systems and applications from multiple vendors, thereby reducing the potential for vendor lock-in
  • Operate in a cyber-secured environment


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