Lynxspring Supplier Quality Assurance Requirements

Record of Revisions

Last Updated: 6/27/2025

Revision	Date	Description of Change
1.0	3/7/19	Initial Release
1.1	6/27/25	Updated address, added QC15 Conflict Minerals, QC16 Certificate of Conformance

Document Overview

Lynxspring, Inc. is committed to continually improve the quality level of products and services received at our facility. This document will define general and specific quality requirements to meet the needs and expectations of Lynxspring, Inc.

The document is uncontrolled if downloaded or printed from our website. The Supplier is responsible for maintaining the current revision of this document when providing products and services to Lynxspring, Inc. For questions regarding this document contact Lynxspring, Inc. Manager of Quality Assurance (816) 347-3500.

Purpose

The purpose of this document is a Suppliers' guide to understanding our quality requirements and expectations. This document will form a part of Lynxspring, Inc. purchase orders.

Scope

The scope of this document applies to Suppliers who provide products and services used by Lynxspring, Inc., such as raw material, software, hardware, special process service, etc.

This document does not apply to products and services considered by Lynxspring, Inc. as non-sale products and services. Non-sale products are used for facility and grounds maintenance, such as office supplies and janitorial services.

Requirements listed in engineering specifications and purchase order shall take precedence over the requirements in the Supplier Quality Assurance Requirements Manual.

1.0 Supplier Quality Management System Requirements

1.1 General Quality Management System Requirements

Supplier shall maintain a quality management system which complies with industry standards and specifications which is appropriate to the type of product or service.

Lynxspring, Inc. strongly recommends suppliers to be compliant with ISO 9001. Suppliers certified shall provide a current copy of their certifications to Lynxspring, Inc.

Acceptable Suppliers’ quality management system by type of supplier:

Calibration: A2LA, ANSI-Z540-1, ISO 17025, ISO 10012
Manufacturer: ISO 9001, AS/EN9100
Pass-Thru Distributor: ISO 9001, AS9120, ASA 100

1.2 Changes in Quality Management System

Suppliers shall notify Lynxspring, Inc. in writing prior to any proposed changes to subcontractors, processes or product changes. Changes in management representation, company name change, ownership, quality system, or manufacturing location must be reported to Lynxspring, Inc. in a timely manner. Supplier shall submit written notification to Lynxspring, Inc. Manager of Quality Assurance.

1.3 Sub-Tier Control

Supplier shall flow down requirements contained in Lynxspring, Inc.’s purchase orders and the contents in this document to sub-tier suppliers who provide products and services which are subsequently delivered to Lynxspring, Inc.

1.4 Right of Access

Lynxspring, Inc. reserves the right to perform initial and periodic review of the Supplier’s quality system to obtain objective evidence of compliance to an acceptable quality system. Lynxspring, Inc. may honor qualified second- and third-party audits to provide evidence of compliance of the Supplier’s quality system.

Lynxspring, Inc., their representatives, customer(s) and any regulatory agencies shall have “Right of Access” to the supplier facility, quality records for audit, surveillance and /or verification of quality of work, documentation or material. The supplier shall ensure that this requirement is flowed to their supply chain.

2.0 Document Control Requirements

2.1 Document Management Requirements

Supplier shall maintain a document control process which ensures the latest technical data is easily identifiable and available at the point of use. The document control system must include provisions for approval, review, update and re-approval. The distribution of documents must be controlled to prevent unintended use of obsolete technical data.

2.2 Revision Control

Supplier shall be responsible for obtaining the correct revision level of technical data as specified in Lynxspring, Inc. purchase orders.

2.3 Document Control Audit

Supplier shall conduct an annual internal audit to ensure adequate control of engineering documentation, including drawings, specifications, datasets or another engineering media.

3.0 Control of Nonconforming Material

3.1 Documented Nonconforming Material Procedure

Supplier shall have a documented procedure to systematically identify and segregate and disposition nonconforming material to prevent unintended use or release to Lynxspring, Inc.

3.2 Dispositions

Rework to specification requirements
Return to supplier
Scrap

3.3 Internal Product/Material Review

Supplier shall provide written notification to Lynxspring, Inc. Manager of Quality Assurance for dispositions which are not listed in this section. Dispositions of product or services which affect form, fit, function, safety, interchangeability, or unique characteristics require written notification to be submitted for Lynxspring, Inc. evaluation.

3.4 Disclosure/Notification of Nonconforming Delivered Products

Suppliers are required to notify Lynxspring, Inc. within one business day on all known non-conformances, which have already shipped to Lynxspring, Inc. and/or Lynxspring, Inc. customers. Notification shall be in writing. Notification shall include product description and number, quantity, clear description of discrepancy, release date, purchase order number, and provide root cause and prevention method to correct the process for subsequent shipments.

If a Lynxspring, Inc. customer contacts the supplier directly on a non-conformance issue, the supplier shall notify Lynxspring, Inc. in a timely manner and supply Lynxspring, Inc. with all the same information supplied to Lynxspring, Inc. customer. Documented cause and corrective action may be required.

4.0 Product Identification

4.1 Product Identification – General Requirements

Supplier shall mark or ensure all products to be delivered to Lynxspring, Inc. are identified in accordance with purchase order requirements and identifiably traceable to the Supplier.

4.2 Hardware

Hardware shall be identified by manufacturer, date of manufacture or date control number, such as the batch number, lot number, heat lot number, or serial number for traceability purposes. When size of hardware prevents individual identification, identification information shall be placed on bags, tags, or labels as applicable.

5.0 Inspection Requirements

5.1 First Piece Inspection and Approval Requirement

Supplier may be required upon request to provide evidence of inspection results when a first piece is brought to Lynxspring, Inc. for inspection. The supplier shall obtain verbal or written notification that the part is conforming prior to producing the production lot of parts. Final product acceptance shall be performed at Lynxspring, Inc.; however, the supplier is required to perform 100% inspection on the finished lot prior to delivering them to Lynxspring, Inc. The supplier may perform sampling inspection using a statistically valid sampling plan.

5.2 Release of Products and Services

Supplier is responsible for the conformity and required documentation of products released to Lynxspring, Inc. Supplier shall perform appropriate inspection activities to ensure product conforms to specified requirements.

6.0 Shipping Documentation Requirements

6.1 Shipping Document

Supplier shall provide shipping documents including a packing sheet.

6.2 Packaging Method

Supplier shall ensure product is packaged to protect in accordance with industry standards to prevent damage and deterioration throughout delivery process.

7.0 Quality Record Requirements

7.1 Quality Record Maintenance

Supplier shall maintain quality records which provide evidence that processes meet requirements or conformity to requirements is evident, Quality records must be in English, legible, identifiable, appropriately stored to protect from damage, deterioration or loss, and easily retrievable for review.

7.2 Types of Records

Records include, but are not limited to:

Test Results
Inspection Reports
Traceability Records (traveler/manufacturing order, etc.)
Education, training and skills records

7.3 Record Retention

Supplier shall retain Quality records for a period of not less than three (3) years from completion of purchase order. Supplier shall flow down this requirement to sub-tier suppliers.

8.0 Corrective and Preventative Action

8.1 Corrective and Preventive Action Process

Supplier shall complete and submit corrective action report by the due date indicated on the request. The due date may be extended upon request to allow the Supplier to effectively respond, but the Supplier must request an extension prior to the initial due date. Lynxspring, Inc. reserves the right to reject inadequate responses.

Lynxspring, Inc. reserves the right to verify corrective action has been implemented to ensure the root cause has been eliminated. Lynxspring, Inc. may perform verification at the Supplier’s facility, or the Supplier shall submit objective evidence as requested.

9.0 Calibration Requirements

9.1 Calibration Service Providers

A calibration system in conformance with one of the following: ANSI/NCSL Z540-1, A2LA, ISO 17025, ISO 10012 must be maintained and traceable to NIST and provide identification of calibration status. Adequate process controls, records, and certifications shall also be sufficiently maintained to satisfy purchase order requirements. A “Certificate of Calibration” traceable to each item furnished by Lynxspring, Inc. for calibration is required with your return shipment to Lynxspring, Inc.

Calibration Service Providers will immediately notify Lynxspring, Inc. Manager of Quality Assurance of any out of tolerance conditions found during servicing. Immediate notification may be verbal and shall be followed by written notification.

10.0 Counterfeit Parts

10.1 Counterfeit Parts Process

Supplier shall not deliver products that contain counterfeit items (such as, but not limited to, software, material and electrical/mechanical parts/assemblies). The supplier shall perform due diligence in counterfeit detection process that meets the intent of, SAE standard AS5553, Counterfeit Electronic Parts; Avoidance, Detection, Mitigation, and disposition. Suppliers delivering counterfeit part(s) to Lynxspring, Inc. shall be responsible for and any costs incurred by Lynxspring, Inc. or its customers as a result of the counterfeit part(s), including, but not limited to any rework, repair, or replacement.

In the event the seller learns of counterfeit parts in the supply chain, written notification shall be sent to Lynxspring, Inc. within 30 days.

Supplier shall flow down this requirement to sub-tier suppliers.

11.0 Cybersecurity

11.1 Cybersecurity Process

Cyber security is of utmost concern at Lynxspring, Inc. We are committed to protecting the company’s employees, properties, information, reputation and customer’s assets from potential threats in the supply chain. This policy is guided by the company’s basic core values, code of conduct, business ethics, QA guidelines and supply chain security standards, and it fashions the way we operate throughout the supply chain.

The supplier shall perform due diligence with a comprehensive cyber security program which includes a defense-in-depth strategy and leverages industry standards and best practices to protect systems, devices and the networks they run on and detect potential problems along with processes to understand current threats and enable timely response and recovery. Cyber security should be an integral part of the design of supplier systems and the deployment. Suppliers should address cybersecurity by including an obligation to maintain reasonable cybersecurity and provide notice to Lynxspring, Inc. when there has been a breach of their systems. Supplier shall have a provision to audit their cyber defenses.

All security activities by suppliers and vendors must adhere to the following general principles:

All employees and contractors must always be aware of and take responsibility for the security aspects of the company’s business activities;
Threats analysis and risk evaluations should be conducted on a regular basis;
Security procedures and guidelines should be seamlessly integrated with business activities;
“Incident prevention” must be the priority.
Preparedness response plans must be developed and tested to deal with assessed risks rapidly and effectively;
Security measures and procedures must be subject to regular inspections, validations and verifications to maintain high security standards for Lynxspring.
The level of professionalism, knowledge and integrity of staff involved in security matters must be tightly controlled;
Appropriate training plans, customer screening, recruitment, contracting and termination procedures must be established and implemented;
All incidents, including security breaches and irregularities must be reported to Lynxspring, Inc. immediately. Corrective action should be taken and followed up through regular verifications to improve the overall security standard.

12.0 Purchase Order Quality Clauses

QC1 SUPPLIERS QUALITY SYSTEM:

The supplier shall maintain a quality management system which complies with industry standards and specifications which is appropriate to the type of product or service., or other Quality Management System that has been approved by Lynxspring, Inc. or, to the extent imposed by the provisions of applicable drawings, specifications, and purchase orders.

Recommended Suppliers’ quality management system by type of supplier:

Calibration: A2LA, ANSI-Z540-1, ISO 17025, ISO 10012
Manufacturer: ISO 9001, AS/EN9100, TS 16949
Pass-Thru Distributor: ISO 9001, AS/EN9100, AS9120, ASA 100

QC2 RIGHT OF ACCESS:

Lynxspring, Inc., their representatives, customer(s) and any regulatory agencies shall have “Right of Access” to the supplier facility, and quality records for audit, surveillance and /or verification of quality of work, documentation, or material. The supplier shall ensure that this requirement is flowed to their supply chain.

QC3 RETENTION OF RECORDS:

Supplier shall have in-place a documented system which defines the controls used for the identification, storage, protection, retrieval, retention, and disposition of records. The supplier shall maintain records for review by Lynxspring, Inc., customer(s)/regulatory agency for a minimum of three (3) years upon completion of contract (unless otherwise specified) and readily retrievable upon request. Records shall include (but not limited to) work order/traveler, test reports, inspection reports, and calibration records.

QC4 FIRST ARTICLE INSPECTION:

Supplier must perform mandatory first article inspection for each line-item article on this purchase order prior to producing the remaining balance of the line item.

QC5 SOURCE INSPECTIONS:

Lynxspring, Inc. source inspection must be conducted at the supplier facility prior to shipment. When the PO items are ready for inspection, the supplier shall notify the Lynxspring, Inc. purchasing agent three (3) working days prior to the date on which the parts will be ready for source inspection. All non-conforming material or parts shall be properly segregated from the acceptable material or parts presented for source inspection. Drawings and/or other pertinent data as required by PO must be available to the Lynxspring, Inc. quality representative at the time the product is presented. Acceptance at source does not relieve the supplier from responsibility for the quality of delivered product.

QC6 NON-CONFORMING PRODUCT/MATERIAL:

All reference requirements including specifications and drawings shall be the latest revision in effect at the date of the purchase order. Supplier is not delegated Material Review Board (MRB). All Non-conforming product must be dispositioned by Lynxspring, Inc. and must be accompanied with a rejection report and a copy of the disposition defining the non-conformances.

Suppliers are required to notify Lynxspring, Inc. within one business day on all known non-conformances, which have already shipped to Lynxspring, Inc. and/or Lynxspring, Inc. customers. Notification shall be in writing. Notification shall include product description and number, quantity, clear description of discrepancy, release date, purchase order number, and provide root cause and prevention method to correct the process for subsequent shipments.

If a Lynxspring, Inc. customer contacts the supplier directly on a non-conformance issue, the supplier shall notify Lynxspring, Inc. in a timely manner and supply Lynxspring, Inc. with all the same information supplied to Lynxspring, Inc. customer. Documented cause and corrective action may be required.

QC7 CHANGE NOTIFICATION:

Suppliers are required to notify Lynxspring, Inc. in writing prior to any proposed subcontractors, process or product changes. Facility locations and ownership changes must be reported to Lynxspring, Inc. in a timely manner.

QC8 HANDLING, PACKAGING, PRESERVATION AND DELIVERY:

The supplier shall use appropriate methods of handling, packaging, and preservation of items to prevent damage of product in process and during delivery. Failure to comply could result in the need for a credit memo to be issued.

QC9 METEROLOGY SYSTEM REQUIREMENTS:

A calibration system in conformance with one of the following: ANSI/NCSL Z540-1, A2LA, ISO 17025, ISO 10012 must be maintained and traceable to NIST and provide identification of calibration status. Adequate process controls, records, and certifications shall also be sufficiently maintained to satisfy purchase order requirements. A “Certificate of Calibration” traceable to each item furnished by Lynxspring, Inc. for calibration is required with your return shipment to Lynxspring, Inc. When product, service, or other action being procured from the supplier requires the use of or reference to a traceable standard or controlled value, the status of that standard or value must be included in the certifying documentation.

Calibration Service Providers will immediately notify Lynxspring, Inc. Quality Management of any out of tolerance conditions found during servicing. Immediate notification may be verbal and shall be followed by written notification.

QC10 SUPPLIER CORRECTIVE ACTION (SCAR):

Supplier shall complete and submit corrective action report by the due date indicated on the request. Lynxspring, Inc. reserves the right to verify corrective action has been implemented to ensure the root cause has been eliminated. Lynxspring, Inc. may perform verification at the Supplier’s facility, or the Supplier shall submit objective evidence as requested.

QC11 INSPECTION REPORTS:

The supplier shall include with each shipment an inspection report that contains drawing, revision, inspection results for characteristics identified in the engineering drawing for the entire lot of parts being shipped and serial numbers (where applicable). Inspection records adequate to assure the Quality level of production process shall be maintained by the supplier. Failure to include data with your shipment may classify product as non-conforming, resulting in the return of the material at supplier’s expense.

QC12 PRODUCT SAMPLES:

A product sample must be furnished upon request to Lynxspring, Inc. with the first shipment of the product, unless otherwise specified. The size of the sample shall be determined by Lynxspring, Inc. If a sample does not pass its tests, the product supplied with the sample shall be considered unacceptable and may be returned to the supplier.

QC13 COUNTERFEIT PARTS:

The supplier shall perform due diligence in counterfeit detection process that meets the intent of, SAE standard AS5553, Counterfeit Electronic Parts; Avoidance, Detection, Mitigation, and disposition. Suppliers delivering counterfeit part(s) to Lynxspring, Inc. shall be responsible for and any costs incurred by Lynxspring, Inc. or its customers as a result of the counterfeit part(s), including, but not limited to any rework, repair, or replacement.

In the event the seller learns of counterfeit parts in the supply chain, written notification shall be sent to Lynxspring, Inc. within 30 days.

Supplier shall flow down this requirement to sub-tier suppliers.

QC14 CYBERSECURITY:

The supplier shall perform due diligence with a comprehensive cybersecurity program which includes a defense-in-depth strategy and leverages industry standards and best practices to protect systems, devices and the networks they run on and detect potential problems along with processes to understand current threats and enable timely response and recovery. Cybersecurity should be an integral part of the design of supplier systems and the deployment. Suppliers should address cybersecurity by including an obligation to maintain reasonable cybersecurity and provide notice to Lynxspring, Inc. immediately when there has been a breach of their systems. Supplier shall have a provision to audit their cyber defenses.

All security activities by suppliers and vendors must adhere to the following general principles:

All employees and contractors must always be aware of and take responsibility for the security aspects of the company’s business activities;
Threats analysis and risk evaluations should be conducted on a regular basis;
Security procedures and guidelines should be seamlessly integrated with business activities;
“Incident prevention” must be the priority.
Preparedness response plans must be developed and tested to deal with assessed risks rapidly and effectively.

QC15 CONFLICT MINERALS:

Supplier shall have a due diligence process in place to determine if any of its products and/or materials contain Conflict Minerals.
If the products and/or materials furnished here under contain any Conflict Minerals, Supplier must: assure that those Conflict Minerals are “DRC conflict-free” (as defined in the Conflict Minerals Law); provide on request such other information as Lynxspring, Inc. may reasonably require, including responding to reasonable inquiries from Lynxspring, Inc. or its representatives, to determine the DRC conflict free status of Conflict Minerals used in such products and/or materials; Supplier shall perform due diligences policies and management systems and require its suppliers to adopt similar due diligence policies and practices.

QC16 CERTFICATE OF CONFORMANCE:

Supplier shall provide a Certificate of Conformance with each shipment and product type stating the printed circuit boards (PCBs) comply with the requirements specified in Class 2 Products in ANSI/IP-A-610, “Acceptance of Electronics Assemblies” and stating PCBs used in these assemblies were manufactured using processes that do not add any substances restricted by EU directive 2015/863 and EU regulation (EC) No. 197/2006.

SQAR
Document: F-840-010
Revision: 1.1
Last Updated: 6/27/2025

Approved:
Mike Collins
Manager of Quality Assurance
Lynxspring, Inc.
2900 NE Independence Ave.
Lee's Summit, MO 64064

Electronically Controlled
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